Terms & Conditions

Acceptance of Terms

Your use of iDNA services is subject to the terms of the legal agreement between you and iDNA set forth in these Terms of Service (“TOS”). Except as specified herein, these TOS apply to any use of the Services, including but not limited to a) submitting a urine, swab, or blood collection for lab processing, b) uploading a report of the lab results under a login on the iDNA website. In order to use the Services, you must first agree to the TOS. You may not use the Services if you do not accept the TOS. You can accept the TOS by (1) clicking to accept or agree to the TOS, where this option is made available to you by iDNA for any Service; or by (2) actually using the Services. In this case, you acknowledge and agree that iDNA will treat your use of the Services as acceptance of the TOS from that point onward. In addition, when using particular iDNA Services, you shall be subject to any guidelines or rules applicable to such services that may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS. iDNA also may offer other services from time to time that are governed by different terms of service.

Description of the Services

The Services include access to the iDNA public website and lab testing services, which may include but not limited to the analysis of your urine, swab and blood samples. Unless explicitly stated otherwise, each new feature that augments or enhances the current Service shall be subject to the TOS. You acknowledge and agree that the Services are provided “AS-IS” and are based on the current state of the art of lab testing and technology in use by iDNA at the time of the purchase or viewing. As research progresses and scientific knowledge and technology evolve, iDNA is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which iDNA provides may change from time to time without prior notice to you. As part of this continuing innovation, you acknowledge and agree that iDNA may stop (permanently or temporarily) providing some Services (or any features within the Services) to you or to users generally at iDNA’s sole discretion, without prior notice to you. You may stop using the Services at any time. iDNA assumes no responsibility for the use of Services outside the terms of this TOS or other applicable terms.

In order to use the Services, you must obtain Internet access, either directly or through devices that access web-based content, and pay any service fees associated with such access. You are solely responsible for paying such fees. In addition, you must provide all equipment necessary to make such Internet connection, including a computer and modem or other access device. You are solely responsible for providing such equipment.

Risks and Considerations Regarding iDNA Services

Once you obtain your lab results, the knowledge is irrevocable. You should not assume that any information we may be able to provide to you will be welcome or positive. You may learn information about yourself that you do not anticipate. This information may evoke strong emotions and has the potential to alter your life. You may discover things about yourself that trouble you and that you may not have the ability to control or change.

The laboratory may not be able to process your sample, and the laboratory process may result in errors. The laboratory may not be able to process your sample if the urine, swab or blood collection was not administered correctly, or the results from processing do not meet our standards for accuracy. If the initial processing fails for any of these reasons, iDNA will determine whether to send another kit to the user to collect a second sample or to refund the amount paid to iDNA, less shipping and handling. If iDNA opts to send another sample collection kit and iDNA’s attempts to process the second sample are unsuccessful, iDNA will not send additional sample collection kits. It will be up to iDNA to determine if there will be a complete refund of the amount paid to iDNA, less shipping and handling. Even for processing that meets our high standards, a small, unknown fraction of the data generated during the laboratory process may be uninterpretable or incorrect (referred to as “Errors”). As this possibility is known in advance, users are not entitled to refunds where these Errors occur. You should not make decisions solely on the basis of information from iDNA. Make sure to discuss your test results with a physician or other health care provider before you act upon the information resulting from iDNA services.

Furthermore, testing information that you choose to share with your physician or other health care provider may become part of your medical record and through that route be accessible to other health care providers and/or insurance companies in the future, therefore no longer being kept.

iDNA services are for informational and educational use only. We do not provide medical advice. The testing information provided by iDNA is for research, informational, and educational use only. Some methods used to test have not been clinically validated, and the technology we use, which is the same technology used by the research community, to date has not been widely used for clinical testing. The services are not intended to be used by the customer for any diagnostic purpose and are not a substitute for professional medical advice. You should always seek the advice of your physician or other health care provider with any questions you may have regarding diagnosis, cure, treatment, mitigation, or prevention of any disease or other medical condition or impairment or the status of your health.

iDNA does not endorse, warranty or guarantee the effectiveness of any specific course of action, resources, tests, physician or other health care providers, drugs, biologics, medical devices or other products, procedures, opinions, or other information that may be mentioned on our website.

If we provide to you on our website any recommendations based on your test information, this information is intended for informational purposes only and for discussion with your physician or other healthcare provider.

While we our lab is licensed in Washington as a clinical laboratory, not all jurisdictions require our services to be subject to license. Therefore, we are not universally licensed by all state, federal, or international authorities for testing conducted for health and disease-related purposes. In addition, there are certain jurisdictions in which we do not offer our services because we do not have required licenses.

Kit orders can be cancelled only prior to shipment. Once shipped, kits cannot be refunded or returned. For the health and safety of our clients, iDNA does not accept or reuse returned kits.

User Representations

By accessing iDNA Services, you agree to, acknowledge, and represent as follows:

  1. You understand that information you learn from iDNA is not designed to independently diagnose, prevent, or treat any condition or disease or to ascertain the state of your health in the absence of medical and clinical information. You understand that the iDNA services are intended for informational, and educational purposes only, and that while iDNA information might point to a diagnosis or to a possible treatment, it should always be confirmed and supplemented by additional medical and clinical testing and information. You acknowledge that iDNA urges you to seek the advice of your physician or other health care provider.
  2. You give permission to iDNA, its contractors, successors and assignees to perform testing services on the specimens extracted from swab, urine or blood samples.
  3. You represent that you are eighteen (18) years of age or older.
  4. You are guaranteeing that any sample you provide is your swab collection, urine collection or blood collection; if you are agreeing to these TOS on behalf of a person for whom you have legal authorization, you are confirming that the sample provided will be the sample of that person.
  5. You are warranting that you are not an insurance company or an employer attempting to obtain information about an insured person or an employee.
  6. You are aware that some of the information you receive may provoke strong emotion.
  7. You take responsibility for all possible consequences resulting from testing information.

Account Creation, Customer Account, Password, and Security Obligations

After you have purchased our service, you will create a password and account designation. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. If you allow third parties to access iDNA website through your username and password, you will defend and indemnify iDNA and its affiliates against any liability, costs, or damages, including attorney fees, arising out of claims or suits by such third parties based upon or relating to such access and use. You agree to (a) immediately notify iDNA of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. iDNA cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

iDNA Privacy Statement and Disclosure of Information

Any information entered in the iDNA site will be kept solely for transactions and the ability to login to check results. You will be given the ability to delete your test results at any time.

Export Control and Applicable Laws and Regulations

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable content. Specifically, you agree that providing your sample is not subject to any export ban or restriction in the state in which you reside, that your sample and data may be transferred and/or processed outside the state in which you reside, and that you will comply with all applicable laws regarding the transmission of technical data exported from the state or from which you access the iDNA services online.

Material Posted Through The Service

iDNA does not, at any time, control any of the user specimen samples via the service and, as such, does not guarantee the accuracy, integrity, or quality of such non- iDNA service. Under no circumstances will iDNA be liable in any way for any non- iDNA service, including, but not limited to, any errors or omissions in any such content, or for any loss or damage of any kind incurred as a result of the use of any such content posted, emailed, or otherwise transmitted via the services.

Reported Information

Disclosure of individual-level lab reports information to third parties will not occur, unless required by law. iDNA cannot control any further distribution of test information that you share from the iDNA website. You acknowledge and agree that you are responsible for protecting and enforcing those rights and that iDNA has no obligation to do so on your behalf. Your specimen sample, once submitted and analyzed, is processed in an irreversible manner and cannot be returned to you.

Indemnity

You agree to defend and hold iDNA, and its subsidiaries, affiliates, officers, agents, contractors, partners, employees, successors, and assigns harmless from any claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of user content you submit, post to, or transmit through the service; your use of the service; your connection to the service; your violation of the TOS; or your violation of any rights of another.

No Resale of Service

You agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer, or transmit for any commercial purposes, all or any portion of the service, use of the service, or access to the service.

Modifications to Service

iDNA reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the services (or any part thereof) with or without notice. You acknowledge and agree that (i) modifications may result in a delay in computations for some of the iDNA features or services, and iDNA shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the services.

Termination

The TOS will continue to apply until terminated by either you or iDNA as set out in this Section. If you want to terminate your legal agreement with iDNA, you may do so by deleting your results at any time which will entail deleting your results from our platform that you access. iDNA may at any time, terminate its legal agreement with you (and in conjunction therewith, your password and account(s)) if: (1) you have breached any provision of the TOS (or have acted in manner which shows that you do not intend to, or are unable to comply with, the provisions of the TOS); (2) iDNA is required to do so by law (for example, where the provision of the services to you is, or becomes, unlawful); (3) the partner with whom iDNA offered the services to you has terminated its relationship with iDNA or ceased to offer the services to you; (4) iDNA is transitioning to no longer providing the services to users in the state in which you reside or from which you use the services; or (5) the provision of the services to you by iDNA, in iDNA’s opinion, is no longer commercially viable. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the services may be referred to appropriate law enforcement authorities. You acknowledge and agree that iDNA shall not be liable to you or any third party for any termination of your access to the services.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that authorized files or content available for downloading from the Site or the internet will be free of viruses, malware or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUS OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AT YOUR OWN RISK, AND WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER WE NOR ANY OF OUR PROVIDERS, PARTNERS, AFFILIATES, OR HEALTH CONSULTANTS MAKE ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, CURRENCY, ACCURACY, AVAILABILITY OR OPERATION OF THE SITE, OR THE INFORMATION OR CONTENT INCLUDED THEREON. WITHOUT LIMITING THE FOREGOING, NEITHER WE NOR ANYONE ASSOCIATED WITH US REPRESENT OR WARRANT THAT THE SITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE, OUR (AND OUR SERVICE PROVIDERS’) SERVERS, THE CONTENT, OR COMMUNICATIONS SENT FROM OR ON BEHALF OF US ARE FREE OF VIRUSES SCRIPTS, TROJAN HORSES, WORMS, MALWARE, TIME BOMBS OR OTHER HARMFUL COMPONENTS OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS, EXPECTATIONS, OR REQUIREMENTS OR ACHIEVE ANY INTENDED RESULTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SITE OR SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE, ON OUR OWN BEHALF AND ON BEHALF OF OUR AFFILIATES AND OUR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE SITE AND THE SERVICES, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OPERABILITY, CONDITION, QUIET ENJOYMENT, VALUE, ACCURACY OF DATA AND SYSTEM INTEGRATION, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OF THESE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability

IN NO EVENT WILL WE, OUR AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, PROPERTY DAMAGE, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, BUSINESS INTERRUPTION, LOSS OF USE, LOSS OF GOODWILL, LOSS OR CORRUPTION OF DATA, COST OF SUBSTITUTE GOODS OR SERVICES, OR COMPUTER FAILURE OR MALFUNCTION.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, OR ANY OF OUR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE OR THE SERVICES FOR:

  1. ANY ACTION YOU TAKE BASED ON THE INFORMATION YOU RECEIVE IN THROUGH OR FROM THE SERVICES;
  2. YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL;
  3. THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES;
  4. THE IMPROPER AUTHORIZATION FOR THE SERVICES BY SOMEONE CLAIMING SUCH AUTHORITY; STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES.

THESE LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY OR CAUSE OF ACTION AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO THE SITE OR THE SERVICES, OR ANY RELATED SERVICES. THE OPERATION OF SITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OUR CONTROL. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THE SITE, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM THE SITE OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR E-MAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO OUR RECORDS, PROGRAMS, OR SERVICES. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, DATA, AND INFORMATION SUBMITTED TO THE SITE.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SITE OR THE SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SITE OR THE SERVICES. OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE OR THE SERVICES IS LIMITED TO THE LESSER OF (I) THE AMOUNT OF FEES ACTUALLY PAID BY YOU FOR USE OF THE SERVICES OR (II) ONE HUNDRED DOLLARS (U.S. $100.00).

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR. IF YOU ARE A RESIDENT OF A STATE WITH PROTECTIONS SIMILAR TO CALIFORNIA CIVIL CODE §1542, YOU HEREBY WAIVE SUCH PROVISIONS OR PROTECTIONS.

Dispute Resolution

In the event of any dispute, claim, question or disagreement arising from or relating to this Agreement, or the relationship that results from this Agreement (a “Dispute”), the parties hereto shall use their best efforts to settle the Dispute. To this effect, the parties shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If the parties do not reach such solution, then the Dispute shall be resolved by binding arbitration in Dallas, Texas, in accordance with the Commercial Arbitration Rules of the American Arbitration Association (the “AAA”), subject to the limitations of this section. This agreement to arbitrate will be specifically enforceable under the prevailing law of any court having jurisdiction. Notice of a demand for arbitration shall be filed in writing with the other party hereto and with the AAA. To the extent permitted by law, any Dispute under this Agreement must be filed within one year in an arbitration proceeding. The one-year period begins when the claim or notice of dispute first could be filed. If a claim or dispute is not filed within one year, it is permanently barred.

The parties agree that one (1) arbitrator shall arbitrate the Dispute. The arbitrator shall be selected by the joint agreement of the parties, but if they do not so agree within twenty (20) days after the date of the notice of a demand for arbitration referred to above, the selection shall be made pursuant to the Commercial Arbitration Rules of the AAA from the panels of business arbitrators maintained by the AAA. The decision of the arbitrator shall be made in writing, shall be final, judgment may be entered upon it in any court having jurisdiction thereof, and the decision shall not be subject to vacation, modification or appeal, except to the extent permitted by sections 10 and 11 of the Federal Arbitration Act, the terms of which sections the parties agree shall apply. Further, unless both you and we agree in writing otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The expenses of arbitration, including reasonable attorneys’ fees and the fees and expenses of the arbitrator, shall be shared equally by the parties.

Either party may bring a claim related to intellectual property rights, or seek temporary and preliminary specific performance and injunctive relief, in any court of competent jurisdiction, without the posting of bond or other security.

Changes to the Terms of Service

iDNA may make changes to the TOS from time to time. When these changes are made, iDNA will make a new copy of the TOS available on its website and any new additional terms will be made available to you from within, or through, the affected Services.

You acknowledge and agree that if you use the Services after the date on which the TOS have changed, iDNA will treat your use as acceptance of the updated TOS.

Violation or Suspected Violation of Terms of Service

If you violate the terms of these TOS and/or iDNA has a reasonable ground to suspect that you have violated the terms of these TOS, iDNA has the right to terminate your account and refuse any and all current or future use of the services (or any portion thereof).

Miscellaneous

  1. Entire Agreement. The TOS constitute the entire agreement between you and iDNA and govern your use of the Services, superseding any prior agreements between you and iDNA on this subject. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software.
  2. Applicable law and arbitration. Except for any disputes relating to intellectual property rights, obligations, or any infringement claims, any disputes with iDNA arising out of or relating to the Agreement (“Disputes”) shall be governed by Texas law regardless of your country of origin or where you access iDNA.
  3. Waiver. The failure of iDNA to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.
  4. Term for cause of action. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.
  5. Admissibility of printed version. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
  6. Section titles. The section titles in the TOS are for convenience only and have no legal or contractual effect.
  7. Severability Clause. If any portion of these TOS is found to be unenforceable, the remaining portion will remain in full force and effect.
  8. Amendments. We reserve the right to modify, supplement or replace the terms of the Agreement, effective upon posting at www.idna.com or notifying you otherwise. If you do not want to agree to changes to the Agreement, you can terminate the Agreement at any time.

Assignment: You may not assign or delegate any rights or obligations under the Agreement. Any purported assignment and delegation shall be ineffective. We may freely assign or delegate all rights and obligations under the Agreement, fully or partially without notice to you. We may also substitute, by way of unilateral novation, effective upon notice to you, iDNA for any third party that assumes our rights and obligations under this Agreement.

Last updated: October 1, 2019

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Lab Disclaimer

iDNA is partnered with Molecular Testing Labs™ (MTL), a CLIA certified and CAP accredited diagnostic testing laboratory specializing in the areas of Toxicology, Molecular Genetics, and Infectious Disease. The iDNA Test Kit is a comprehensive, at-home kit for testing sexually transmitted disease/infection (STDs). Using your self-collected samples, this screening kit can aid in detecting the following sexually transmitted organisms/infections:

Chlamydia trachomatis, Neisseria gonorrhoeae, Trichomonas vaginalis, Herpes Simplex Virus 2, Hepatitis C Virus, Human Immunodeficiency Virus (HIV), Syphilis, Mycoplasma hominis, Mycoplasma genitalium, Ureaplasma urealyticum, and Ureaplasma parvum, and HPV16 and HPV18 while concurrently detecting the rest of the high risk types: 31, 33, 35, 39, 45, 51, 52, 56, 58, 59, 66 and 68.

Results from this test kit are not intended to provide a medical diagnosis of infectious disease. Results from this test kit are strictly for screening purposes and are considered informative only. Use of this test kit and reported test results are not considered a medical treatment or a substitute for treatment by your doctor or health care provider. This test kit is not to be considered a replacement for consulting your doctor or health care provider. No guarantee of your personal health is given, implied or otherwise, based on the results provided by this test kit.

There is always chance for error to occur in high-complexity laboratory testing, however, MTL has implemented extensive measures in an effort to minimize the risk of making such errors. Testing errors yielding “False Positive” results suggest the presence of disease indicators when the patient is actually negative. Testing errors yielding “False Negative” results can have two possible meanings: 1) The patient/client is in fact positive for the infection, however, if tested early the body has not had time to produce detectable levels of disease indicators, or 2) The body has produced appropriate levels of disease indicators but testing has failed to detect them. Testing errors may also come from specimen loss, specimen deterioration or contamination, or unforeseen technical issues.

The client is responsible for packaging and shipping samples according to the provided instructions. Failure to follow these instructions may result in reduced sample yield, inability to process samples and perform testing, or outright rejection of samples provided.

Given the strictly informative nature of results from the iDNA Test Kit, MTL strongly encourages the client to seek further confirmatory testing. In addition, all clients should consult with their doctor or health care provider for test result interpretations, advice, and treatment options as necessary. When available, results from the iDNA Test Kit may be viewed on a web portal or sent via email as chosen by the client. As required by law, MTL will report positive test results to your local state health department (unless performed in a state that allows for anonymous STD testing).

All general inquiries concerning this product should be directed to the Molecular Testing Labs Customer Relations department at (360) 208-0752, Monday through Friday, 8am – 5pm (PST).

Liability

Molecular Testing Labs™ nor iDNA shall not be held liable to you, or anyone else, for loss or injury caused in the use of this test kit or information/test results provided. Also, in no event shall Molecular Testing Labs™ nor iDNA be held liable to you or anyone else for any decisions made or action taken or not taken by you in reliance on such information. As with any healthcare related product, you should always consult your healthcare provider prior to use.

Client Acknowledgement

By accepting the terms and conditions, I acknowledge that I have read, or have had read to me, the above Disclaimer and Liability information. I have had an opportunity to ask and have received answers to my questions concerning the iDNA Test Kit. I agree to provide Molecular Testing Labs™ (MTL) my sample as described above so that MTL can use my sample for statistical testing and validation purposes. MTL will provide to me my results in a method of my choosing. **I UNDERSTAND THAT MY RESULTS ARE TO BE CONSIDERED INFORMATIONAL AND NOT TO BE USED AS A DIAGNOSIS.** Any samples provided by me at this time will become the sole property of MTL. MTL complies with HIPAA confidentiality laws. My personal information will be kept confidential in compliance with all applicable laws.